Csm Manager (german)- Maternity Cover

WRIKE

Remote
Not specified; not specified; 25 calendar days of ...
Remote
Full fluency in english and german
2+ years experience in customer success management
Experience supporting mid-market clients
Wrike is seeking a Customer Success Manager fluent in German and English to oversee a portfolio of mid-market and enterprise customers in EMEA for an 18-month maternity cover. The ideal candidate should have a strong customer orientation, excellent relationship-building skills, and a background in project management

Job Summary

  • Wrike is seeking a passionate Customer Success Manager to manage a portfolio of Mid Market and enterprise customers in EMEA.
  • The role involves partnering with customers to establish clear business goals, executing success plans, and ensuring maximum value from the Wrike platform.
  • Candidates will benefit from 25 calendar days of paid vacation, comprehensive health insurance, and a hybrid work model near office hubs.

Matching Summary

Match Score: 85

Wrike is seeking a Customer Success Manager fluent in German and English to oversee a portfolio of mid-market and enterprise customers in EMEA for an 18-month maternity cover. The ideal candidate should have a strong customer orientation, excellent relationship-building skills, and a background in project management.

Salary

Not specified; Not specified; 25 calendar days of paid vacation; Parental Leave: 26 Weeks Maternity / 4 Week Paternity; Health Insurance; Life Insurance; Pension Scheme

Skills & Requirements

Must-have

  • Full fluency in English and German
  • 2+ years experience in Customer Success Management
  • Experience supporting mid-market clients
  • Ability to build relationships with senior leadership
  • Hands-on experience in project management

Nice-to-have

  • Problem solver mentality and critical thinking
  • Passion for learning and continuous improvement
  • Openness to receiving feedback and coaching
  • Creative and innovative approach to solutions
  • Self-starter attitude with strong ownership skills

Key Requirements

  • Full fluency in English and German
  • 2+ years experience in Customer Success Management
  • Experience working with Marketing, Professional Services, IT, and PMO teams
  • Knowledge of business process redesign and change management

Work Rights

Not specified

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