This role combines technical and commercial responsibilities to drive growth in assigned customers and use cases by leading stakeholders, managing executive relationships, and creating and implementing consumption plans
Job Summary
This role combines technical and commercial responsibilities to drive growth in assigned customers and use cases by leading stakeholders, managing executive relationships, and creating and implementing consumption plans.
You will act as the post-sale technical lead for Data Cloud & Agentforce, leveraging your expertise and technical credibility to engage and communicate effectively at all levels within an organization.
Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and we are looking for Trailblazers passionate about bettering business and the world through AI.
Matching Summary
This role combines technical and commercial responsibilities to drive growth in assigned customers and use cases by leading stakeholders, managing executive relationships, and creating and implementing consumption plans.
Skills & Requirements
Must-have
Data Cloud & Agentforce technical lead
Customer success and consumption acceleration
Executive relationship management
Data architecture and integration guidance
AI/ML concepts and communication
Salesforce platform knowledge
Nice-to-have
Curiosity and continuous learning
Proactive attitude and self-starter
Data ethics and privacy commitment
Startup product development experience
Workshop and whiteboarding skills
Key Requirements
7+ years customer-facing solutioning experience
Full-stack technical qualifications
C-level executive communication skills
Proven trusted advisor experience
Experience driving customer success in complex organizations