Customer Service - Cannington Branch

Jobist Com Ng

Cannington, AU
Onsite (monday - friday, specific hours depending on the role)
Customer transactional needs
Financial health checks
Personal loan applications
Jobist Com Ng is seeking customer service professionals for their Cannington branch, focusing on delivering exceptional service to personal and small business customers. The role involves engaging with customers, assessing their financial needs, and ensuring satisfaction through seamless banking experiences

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for several customer service professionals to join our Cannington branch!

Matching Summary

Match Score: 85

Jobist Com Ng is seeking customer service professionals for their Cannington branch, focusing on delivering exceptional service to personal and small business customers. The role involves engaging with customers, assessing their financial needs, and ensuring satisfaction through seamless banking experiences.

Skills & Requirements

Must-have

  • customer transactional needs
  • financial health checks
  • personal loan applications
  • adhere to bank processes
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at the centre
  • work independently and collaboratively
  • holistic customer solutions

Key Requirements

  • available to cover predetermined rosters
  • ability to ask the right questions
  • ability to find the right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter