Customer Experience Associate - Amherst

TD Canada Trust

Amherst, Nova Scotia, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Not specified
Process financial transactions accurately
Understand and determine customer needs
Recommend banking solutions
TD Canada Trust is seeking a Customer Experience Associate for their Amherst branch, focusing on delivering exceptional customer service and processing financial transactions. The ideal candidate should possess strong communication skills and the ability to understand customer needs while promoting banking solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development as defining features of the colleague experience, supported by a comprehensive Total Rewards package.

Matching Summary

Match Score: 85

TD Canada Trust is seeking a Customer Experience Associate for their Amherst branch, focusing on delivering exceptional customer service and processing financial transactions. The ideal candidate should possess strong communication skills and the ability to understand customer needs while promoting banking solutions.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Recommend banking solutions
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Charming self
  • Go-getter
  • Dynamic communicator
  • Build positive work environment
  • Respecting coworkers

Key Requirements

  • High School diploma or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands on knowledge of MS Office and internet
  • Accuracy and detail orientation
  • Calm, courteous, and effective communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter