[Gov Healthcare] Quality Service Management Executive UP$5000 (TILL DEC 2026) #HCY

RECRUIT EXPRESS PTE LTD

Islandwide, Singapore
Up to $5,000; valid until dec 2,026; not specified...
Customer feedback management
Service recovery coordination
Kpi report compilation
The role involves managing customer feedback and complaints by coordinating investigations with department heads to ensure proper service recovery

Job Summary

  • The role involves managing customer feedback and complaints by coordinating investigations with department heads to ensure proper service recovery.
  • Candidates will compile monthly KPI reports and quarterly updates on service excellence initiatives to maintain high quality standards.
  • The position requires collecting and analyzing customer feedback data to identify trends and drive continuous service improvement.

Matching Summary

Match Score: 85

The role involves managing customer feedback and complaints by coordinating investigations with department heads to ensure proper service recovery.

Salary

Up to $5000; Valid until Dec 2026; Not specified

Skills & Requirements

Must-have

  • Customer feedback management
  • Service recovery coordination
  • KPI report compilation
  • MS Office proficiency

Nice-to-have

  • Award submission experience
  • Data trend analysis skills
  • Family conference facilitation

Key Requirements

  • Bachelor degree in any discipline

Work Rights

Not specified

Tailored Resume

Cover Letter