Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service excellence
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with federal, state, and university regulations, and testing/implementing new system functionalities.
The University of Arkansas offers a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, 12 holidays, and retirement programs with university contributions.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, retirement
Skills & Requirements
Must-have
Student Accounts Operations
Customer Service Excellence
Financial Compliance
System Implementation
Policy Development
Nice-to-have
Strategic Planning
Resource Allocation
Human Resources Management
Harmonious Working Relationships
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
At least two years of customer service experience
At least two years of supervisory experience
At least two years of experience in higher education or financial setting
Proof of legal authority to work in the United States