Sr. Customer Solutions Manager, UKI Customer Solutions Management, Field-AGS-UKI-ENT-CS

Amazon

London, GB
Not specified; not specified; not specified
On-site
Strong delivery and change management background
Experience with large scale transformations
Ability to drive cross-functional team collaboration
This role involves guiding the largest and most complex UK&I customers through their multi-year journey to the cloud

Job Summary

  • This role involves guiding the largest and most complex UK&I customers through their multi-year journey to the cloud.
  • The successful candidate will serve as a trusted partner, leveraging transformation expertise to shepherd customers through operational, educational, and governance aspects.
  • You will proactively solve customer challenges by providing new ideas, tools, and mechanisms, including guidance on their GenAI strategy.

Matching Summary

This role involves guiding the largest and most complex UK&I customers through their multi-year journey to the cloud.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Strong delivery and change management background
  • Experience with large scale transformations
  • Ability to drive cross-functional team collaboration
  • Expertise in cloud adoption journey guidance
  • Proven ability to solve complex customer challenges

Nice-to-have

  • Passion for generative AI and innovation
  • Excellent executive communication skills
  • Strategic thinking and problem-solving abilities
  • Experience evangelizing AWS services
  • Peer leadership and stakeholder buy-in capability

Key Requirements

  • Strong delivery and change management background
  • Enterprise experience with operational excellence
  • Demonstrated peer leadership and negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter