Guest Experience Lead | Gallatin Crossing

Lululemon

Bozeman, Montana, United States
Base: $24.75 - $28.48ph; bonus/equity: target bonu...
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1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
** Lululemon is seeking a Guest Experience Lead in Bozeman, Montana, to oversee the in-store guest experience, ensuring every customer receives technical product education and exceptional service. The role involves leading the store team, driving sales performance, and fostering an inclusive and supportive environment. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves acting as Supervisor on Duty to assess business needs, motivate the team to drive sales goals, and maintain operational excellence.
  • Employees are eligible for competitive bonus programs, equity offerings, extended health benefits, and paid time off as part of the total rewards package.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead in Bozeman, Montana, to oversee the in-store guest experience, ensuring every customer receives technical product education and exceptional service. The role involves leading the store team, driving sales performance, and fostering an inclusive and supportive environment. **

Salary

Base: $24.75 - $28.48/hour; Bonus/Equity: Target Bonus $2.00/hour plus potential equity; Benefits: Extended health, dental, mental health plans, PTO, retirement matching

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Review daily business data and metrics
  • Participate in hiring process

Nice-to-have

  • Experience leading delegated assignments
  • Mentoring or assisting peers
  • Food safety certification for experiential stores
  • High school diploma or equivalent
  • Creating inclusive team environment

Key Requirements

  • Legally authorized to work in the US
  • Reliable transportation methods
  • Availability for varied shifts including weekends and holidays
  • 1 year retail or customer experience
  • Some experience in leading or mentoring others

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter