Europcar Mobility Group is seeking a Customer Service Return Agent to work remotely, focusing on ensuring excellent customer service during vehicle returns and processing. The ideal candidate should possess a full driving license, strong communication skills, and the ability to thrive in a fast-paced environment
Job Summary
Europcar Mobility Group is committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.
Key responsibilities include ensuring customers receive and return vehicles efficiently, maintaining customer service and damage standards, and completing all administration accurately.
Benefits include competitive salary, uncapped commission, medical refund scheme, enhanced sick pay, occupational pension, and opportunities for career advancement.
Matching Summary
Match Score: 85
Europcar Mobility Group is seeking a Customer Service Return Agent to work remotely, focusing on ensuring excellent customer service during vehicle returns and processing. The ideal candidate should possess a full driving license, strong communication skills, and the ability to thrive in a fast-paced environment.
Salary
Competitive Salary; Monthly uncapped commission; Medical refund scheme, enhanced statutory sick pay, occupational pension, enhanced maternity and paternity benefits, life assurance, employee assistance programme, voluntary flu vaccination voucher, bike to work scheme
Skills & Requirements
Must-have
Vehicle return and receipt
Customer service excellence
Accurate administration completion
Adherence to company policies
Health and safety guidelines
Nice-to-have
Teamwork in fast-paced environment
Passion for service
Level-headed approach
Key Requirements
Full clean B driving licence held for a minimum of 2 years