Service Manager

KLA

Dresden, Germany
Customer relationship management
Field service operations management
Operational kpi achievement
As a Service Manager at KLA, you'll play a crucial role in ensuring our advanced systems are installed and operating to the highest standards at customer sites across the region

Job Summary

  • As a Service Manager at KLA, you'll play a crucial role in ensuring our advanced systems are installed and operating to the highest standards at customer sites across the region.
  • Your work will be vital in making sure our tools are sustained correctly and ready to deliver maximum value to our customers.
  • This position offers the chance to work in a truly innovative and dynamic environment.

Matching Summary

As a Service Manager at KLA, you'll play a crucial role in ensuring our advanced systems are installed and operating to the highest standards at customer sites across the region.

Skills & Requirements

Must-have

  • Customer relationship management
  • Field service operations management
  • Operational KPI achievement
  • Customer retention and satisfaction
  • Service operational planning
  • Cross-functional team collaboration

Nice-to-have

  • Passionate about complex technologies
  • Dynamic global environment
  • Proactive customer management
  • Forward-thinking and dynamic mindset

Key Requirements

  • Proven experience in regional customer service
  • People management experience
  • Customer-facing responsibilities
  • Bachelor’s degree or higher in Engineering
  • Fluent in German and English
  • Valid driving license
  • Willingness to travel up to 50%

Work Rights

Not specified

Tailored Resume

Cover Letter