Operations Manager / Director, Institutional Product

OKX

Hong Kong, Hong Kong
On-site
6+ years institutional financial services experience
Hands-on ownership of custody or brokerage operations
Data fluency with ai-assisted workflow tooling
The role focuses on owning and elevating the operational backbone for institutional business lines including Custody, Brokerage, and KYC

Job Summary

  • The role focuses on owning and elevating the operational backbone for institutional business lines including Custody, Brokerage, and KYC.
  • Candidates must combine deep operational fluency with data and AI-assisted tooling to surface gaps and compound incremental improvements.
  • OKX prioritizes applicants who have a current right to work in Hong Kong and do not require visa sponsorship.

Matching Summary

The role focuses on owning and elevating the operational backbone for institutional business lines including Custody, Brokerage, and KYC.

Skills & Requirements

Must-have

  • 6+ years institutional financial services experience
  • Hands-on ownership of custody or brokerage operations
  • Data fluency with AI-assisted workflow tooling
  • Stakeholder management across compliance and risk teams
  • Experience with cross-jurisdictional regulatory adherence

Nice-to-have

  • Ability to drive continuous process optimization
  • Track record of shipping measurable operational improvements
  • Experience building structured training programs
  • Comfortable navigating high-stakes client interactions

Key Requirements

  • 6+ years of operations experience in crypto or fintech
  • Current right to work in Hong Kong without sponsorship
  • Proven ability to operate as an individual contributor with high influence

Work Rights

Must have current right to work in Hong Kong

Tailored Resume

Cover Letter