Gestionnaire Des Demandes De Réparation / Repair Workflow Dispatcher
Airbus Canada Limited Partnership
Mirabel, Quebec, Canada
Hybrid
Customer support experience
Aerospace industry experience
Analyze repair requests
Your role as Repair workflow Dispatcher will be to assign repair requests from customers within the team
Job Summary
Your role as Repair workflow Dispatcher will be to assign repair requests from customers within the team.
The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone’s throw away.
Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.
Matching Summary
Your role as Repair workflow Dispatcher will be to assign repair requests from customers within the team.
Skills & Requirements
Must-have
Customer support experience
Aerospace industry experience
Analyze repair requests
Assign repair requests
Track case follow-up
Communicate with customers
Nice-to-have
Dynamic with initiative
Customer oriented
Good judgment
Organized and time management
Work under tight deadlines
Key Requirements
Bachelor's degree in Mechanical or Aerospace Engineering
Minimum 10 years aerospace industry experience
Knowledge of GSuite software
Strong written and spoken communication skills in French and English