Acrisure is seeking an Operations Supervisor for their Commercial Insurance Large division in Grand Rapids, MI. The role focuses on enhancing client retention, optimizing operational processes, and fostering a positive team culture while adhering to compliance standards
Job Summary
The role supports driving divisional success by executing strategic initiatives and optimizing processes for outstanding customer service.
Candidates must balance leadership responsibilities with individual contributor duties by servicing a personal book of business.
Acrisure offers comprehensive benefits including immediate 401(k) vesting, paid parental leave, and wellness resources.
Matching Summary
Match Score: 85
Acrisure is seeking an Operations Supervisor for their Commercial Insurance Large division in Grand Rapids, MI. The role focuses on enhancing client retention, optimizing operational processes, and fostering a positive team culture while adhering to compliance standards.
Skills & Requirements
Must-have
Active property & casualty license required
3+ years insurance industry experience
Team leadership and coaching skills
Client retention and service excellence
Process improvement and workflow optimization
Nice-to-have
Player/coach model with personal book of business
Experience in business development lifecycle
Strong problem-solving and decision-making abilities
Ability to thrive in fast-paced environments
Cross-functional collaboration capabilities
Key Requirements
Bachelor's degree in business administration preferred
Minimum 3 years progressive experience in insurance/financial services
Must hold active property & casualty license
Proven experience managing teams and implementing process improvements