Develop, own, and manage customer relationships from a delivery perspective across the NeuraFlash, Part of Accenture portfolio, ensuring seamless execution for clients
Job Summary
Develop, own, and manage customer relationships from a delivery perspective across the NeuraFlash, Part of Accenture portfolio, ensuring seamless execution for clients.
Act as a “thought leader” for customers, helping them drive outcomes while continuously identifying areas of further transformation.
Participate in customer sales cycles focusing on developing rapport with prospects, understanding scope, estimates, and staffing needs, and collaborate with the Sales organization to build account growth and expansion plans.
Matching Summary
Develop, own, and manage customer relationships from a delivery perspective across the NeuraFlash, Part of Accenture portfolio, ensuring seamless execution for clients.
Skills & Requirements
Must-have
Customer relationship management
Project delivery oversight
Salesforce and AWS solutions
Contact Center expertise
Pre-sales advisory
End-to-end architecture design
Full SDLC understanding
Nice-to-have
Thought leadership in AI
Agentic transformation journeys
Cross-functional team shaping
Commercial acumen
Executive conversation leadership
Passion for delivering software solutions
Key Requirements
10+ years consulting experience
5+ years leading complex customer engagements
5+ years architecting/selling/delivering Salesforce or AWS solutions
Deep expertise in Contact Center, Salesforce, or AWS-based solution design