Case Manager - Recovering Independence

EML

Melbourne, Australia
Not specified; salary reviews mentioned as pyrt of...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and system adaptability
Excellent communication and stakeholder engagement
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on compensation for over 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on compensation for over 130 weeks.
  • Employees will manage a caseload of claims within legislation guidelines while delivering a personalized customer experience to all stakeholders.
  • The company offers a flexible work arrangement allowing up to 3 days of remote work per week after training completion.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on compensation for over 130 weeks.

Salary

Not specified; Salary reviews mentioned as part of entitlements

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and system adaptability
  • Excellent communication and stakeholder engagement

Nice-to-have

  • Empathetic and resilient approach
  • Solutions-focused mindset
  • Creative problem-solving abilities

Key Requirements

  • Previous experience in customer service or medical reception
  • Ability to manage complex and sensitive situations
  • Strong organizational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter