The Program Manager/Service Delivery Manager is responsible for playing an essential role in delivering value and ensuring the success of interactions with partners
Job Summary
The Program Manager/Service Delivery Manager is responsible for playing an essential role in delivering value and ensuring the success of interactions with partners.
This role works in partnership with the Service Delivery teams to create an excellent customer experience for end-customers and business partners and ensure ever-improving customer support.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment.
Matching Summary
The Program Manager/Service Delivery Manager is responsible for playing an essential role in delivering value and ensuring the success of interactions with partners.
Skills & Requirements
Must-have
hands-on experience with Salesforce
Salesforce configuration and customization
Salesforce integration
Apex, Visualforce, Lightning components
Salesforce APIs
troubleshoot and resolve issues
manage Salesforce projects
Nice-to-have
community-driven software company
inclusive, positive culture
game-changers, innovators, culture-lovers
situationally adapt and understand new technology
work in a fast paced, dynamic environment
willingness to make changes or adapt
Key Requirements
3-5 years of hands-on Salesforce experience
Salesforce Certified Administrator or Advanced Administrator
Salesforce Platform App Builder certification a plus
Bachelor’s degree or equivalent business experience