Conseiller Clientèle (f/h)

Sonova Group

Bron, France
On-site
Accueil téléphonique
Traitement des mails
Relation client à distance
As a Customer Relations Advisor, you will be responsible for handling telephone and email inquiries from our Audioprothésist professional clients

Job Summary

  • As a Customer Relations Advisor, you will be responsible for handling telephone and email inquiries from our Audioprothésist professional clients.
  • Your mission will be to meet customer needs by managing customer relations by phone and email, processing orders, handling complaints, and invoicing.
  • We offer a friendly atmosphere, recognized operational excellence, close managerial support, and various benefits including transport reimbursement and meal vouchers.

Matching Summary

As a Customer Relations Advisor, you will be responsible for handling telephone and email inquiries from our Audioprothésist professional clients.

Skills & Requirements

Must-have

  • accueil téléphonique
  • traitement des mails
  • relation client à distance
  • compétences rédactionnelles
  • aisance téléphonique
  • maîtrise des outils informatiques

Nice-to-have

  • qualités relationnelles
  • adaptabilité
  • esprit d'équipe
  • entraide
  • ambiance conviviale

Key Requirements

  • formation commerciale ou administrative
  • expérience relation clients à distance d'au moins 3 ans
  • respect des procédures établies
  • rigueur

Work Rights

Not specified

Tailored Resume

Cover Letter