This role requires a Senior Success Architect to drive customer success by combining deep Salesforce expertise with cutting-edge AI and Agentforce knowledge
Job Summary
This role requires a Senior Success Architect to drive customer success by combining deep Salesforce expertise with cutting-edge AI and Agentforce knowledge.
The candidate will act as a trusted advisor to Signature Success Plan clients, helping them realize business value through AI strategy and agent optimization.
Salesforce is seeking Trailblazers who can translate complex technical concepts into business language to support the Agentic Enterprise transformation.
Matching Summary
This role requires a Senior Success Architect to drive customer success by combining deep Salesforce expertise with cutting-edge AI and Agentforce knowledge.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5+ years strategic solution planning experience
3+ years Salesforce Core Platform implementation
AI/LLM technology implementation with LangChain
Enterprise data platform knowledge Snowflake BigQuery
Native Japanese and business English proficiency
Nice-to-have
Salesforce Agentforce or Data360 platform experience
Experience as technical lead or architect for customers
Extensive Salesforce Flow and Lightning Web Components skills
Knowledge of NLP and AI/ML concepts beyond LLMs
Proactive customer success mindset in ambiguous environments
Key Requirements
5+ years cloud-based strategic solution planning
3+ years hands-on Salesforce Core Platform experience
Native level Japanese language skills required
Business level English reading and speaking skills