Controls Engineer Technical Support

Dematic

Fully remote
3 to 5 years customer service support experience
Allen bradley logix plc controls platforms
Controls hardware troubleshooting expertise
The role involves providing remote technical support for complex material handling systems integrating hardware and software

Job Summary

  • The role involves providing remote technical support for complex material handling systems integrating hardware and software.
  • Candidates must possess strong customer service skills and the ability to troubleshoot issues using schematics and PLC logic.
  • The position requires travel between 10-20% to customer locations, which may include weekends and overtime.

Matching Summary

The role involves providing remote technical support for complex material handling systems integrating hardware and software.

Skills & Requirements

Must-have

  • 3 to 5 years Customer Service Support experience
  • Allen Bradley Logix PLC controls platforms
  • Controls hardware troubleshooting expertise
  • Electrical troubleshooting experience
  • Bachelor's Degree required

Nice-to-have

  • Siemens and Modicon PLC experience
  • Strong verbal communication skills over the phone
  • Ability to work independently in shifts
  • Productivity improvement ideas
  • Cost reduction recommendations

Key Requirements

  • Bachelor's Degree
  • 3 to 5 years related field experience
  • Shift work availability

Work Rights

Not specified

Tailored Resume

Cover Letter