Course Operations & Learner Success Manager

Arizona State University

Tempe, Arizona, United States
Base: $51,500-$77,300 usd annual; bonus/equity: no...
Not specified (potentially hybrid based on the nature of the role).
Supervise teaching assistants and student support staff
Monitor learner engagement using lms dashboards
Coordinate course delivery logistics and enrollment timelines
Arizona State University is seeking a Course Operations & Learner Success Manager for its Train, Equip, Certify (TEC) program. The role involves overseeing non-credit digital skills courses aimed at youth, focusing on operational delivery and learner support to ensure student success

Job Summary

  • This role serves as the central operational point of contact for the Train, Equip, Certify (TEC) program, supporting large-scale digital skills courses for youth.
  • The position is responsible for supervising Teaching Assistants, monitoring learner progress via LMS tools, and ensuring high-quality course delivery across multiple cohorts.
  • Arizona State University's W. P. Carey School of Business fosters an inclusive environment guided by the principle that 'business is personal,' emphasizing kindness and respect.

Matching Summary

Match Score: 75

Arizona State University is seeking a Course Operations & Learner Success Manager for its Train, Equip, Certify (TEC) program. The role involves overseeing non-credit digital skills courses aimed at youth, focusing on operational delivery and learner support to ensure student success.

Salary

Base: $51,500-$77,300 USD annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise Teaching Assistants and student support staff
  • Monitor learner engagement using LMS dashboards
  • Coordinate course delivery logistics and enrollment timelines
  • Manage large-scale non-credit digital skills courses
  • Identify at-risk learners and coordinate interventions

Nice-to-have

  • Experience with self-paced online learning environments
  • Support for adult or first-generation learners
  • Familiarity with workforce-aligned credential programs
  • Ability to work across multiple geographies and partners

Key Requirements

  • Bachelor's degree required
  • Five years of relevant experience required
  • Experience supervising instructional support staff preferred

Work Rights

Not specified

Tailored Resume

Cover Letter