(senior) Customer Journey Expert – Technical Focus (m/w/d)

ING

Not specified; not specified; benefits: corporate ...
Hybrid
Product owner experience in agile environment
Customer journey mapping expertise
Requirements engineering and user stories
You will act as a Product Owner steering your squad, prioritizing the backlog, and driving the development of digital application processes and consumer credit features

Job Summary

  • You will act as a Product Owner steering your squad, prioritizing the backlog, and driving the development of digital application processes and consumer credit features.
  • The role serves as a central interface for internal and external partners to ensure structured implementation of bank requirements while maintaining compliance and quality.
  • Benefits include a hybrid work model, individual budgets for personal development and health, and various perks like a free Germany ticket and bike leasing.

Matching Summary

You will act as a Product Owner steering your squad, prioritizing the backlog, and driving the development of digital application processes and consumer credit features.

Salary

Not specified; Not specified; Benefits: Corporate pension, asset-building contributions, free Germany ticket, bike leasing, canteen, hybrid work model, sabbatical, childcare support, personal development budget

Skills & Requirements

Must-have

  • Product Owner experience in agile environment
  • Customer Journey Mapping expertise
  • Requirements Engineering and User Stories
  • Digital Banking product development
  • Stakeholder management with Legal and Compliance

Nice-to-have

  • Experience with UX/UI designers and data specialists
  • Knowledge of consumer credit products
  • Analytical mindset with holistic thinking
  • Fluent in German and English
  • Open to cultural diversity in international teams

Key Requirements

  • Degree in Business Administration or Computer Science
  • Several years of experience in banking product area
  • Practical experience in conceptual work and project management
  • Fundamental expertise in digital product development
  • Fluent German and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter