The Patient Service Representative (PSR) Urgent Care is the first point of contact with patients, family members, and caregivers in the practice office
Job Summary
The Patient Service Representative (PSR) Urgent Care is the first point of contact with patients, family members, and caregivers in the practice office.
This position collaborates with providers, leadership, and clinical staff to coordinate patient schedules in the occupational Health EMR, urgent care EMR and direct to employer EMR.
Franciscan Health is one of the largest Catholic health care systems in the Midwest, taking pride in hiring coworkers that provide compassionate, comprehensive care.
Matching Summary
The Patient Service Representative (PSR) Urgent Care is the first point of contact with patients, family members, and caregivers in the practice office.
Skills & Requirements
Must-have
patient interaction
electronic communication
patient payment collection
medical record maintenance
Nice-to-have
compassionate engagement
collaborative environment
professional development
Key Requirements
High School Diploma/GED
Basic Life Support Program (BLS) - American Heart Association