Base: $22.22 - $31.71phly; bonus/equity: not speci...
Fully remote
Provide break/fix technical support services
Transport and install computing equipment
Troubleshoot hardware and software issues
The role involves managing and supporting a wide range of technical systems and equipment within a not-for-profit healthcare organization
Job Summary
The role involves managing and supporting a wide range of technical systems and equipment within a not-for-profit healthcare organization.
Responsibilities include providing break/fix support, transporting and installing systems, and resolving routine hardware and software issues.
The position offers competitive base pay ranging from $22.22 to $31.71 per hour along with comprehensive benefits and career advancement opportunities.
Matching Summary
The role involves managing and supporting a wide range of technical systems and equipment within a not-for-profit healthcare organization.
Salary
Base: $22.22 - $31.71/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, bonuses, and recognition programs
Skills & Requirements
Must-have
Provide break/fix technical support services
Transport and install computing equipment
Troubleshoot hardware and software issues
Respond to support requests via ticketing systems
Document issues for knowledge base development
Nice-to-have
Excellent customer service skills
Ability to multitask in fast-paced environments
Collaboration with subject matter experts
Strong written and verbal communication
Detail-oriented problem-solving abilities
Key Requirements
High School Diploma or Equivalent required
Associate's Degree in Related Field preferred
1-2 years experience in IT support preferred
0-1 year experience in support field preferred
Proficiency with Microsoft Windows operating systems