Shift Supervisor

Plscareers

Roxbury, MA, United States
Base: $17 - $19 usd; bonus/equity: this position i...
On-site
Exemplary customer service
Strong customer service culture
Compliance with regulations
PLS is seeking a Shift Supervisor for their Roxbury, MA location, responsible for leading store operations, ensuring excellent customer service, and assisting management. The ideal candidate should possess management experience in retail or related fields and demonstrate strong communication and customer engagement skills

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for their Roxbury, MA location, responsible for leading store operations, ensuring excellent customer service, and assisting management. The ideal candidate should possess management experience in retail or related fields and demonstrate strong communication and customer engagement skills.

Salary

Base: $17 - $19 USD; Bonus/Equity: This position is bonus eligible; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • exemplary customer service
  • strong customer service culture
  • compliance with regulations
  • transaction processing
  • cash handling procedures
  • resolving customer complaints

Nice-to-have

  • inspire excellence in a team
  • professional appearance and demeanor
  • English/Spanish bilingual

Key Requirements

  • Minimum one year management experience
  • Ability to engage with customers
  • Ability to develop positive relationships
  • Excellent verbal and written communication
  • High-energy, collaborative management
  • Ability to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter