Market leader in compensation + equity awards; com...
Hybrid
3+ years customer support experience
Windows environment troubleshooting
Root cause identification skills
CrowdStrike UK is seeking a Technical Support Engineer to join their remote team in Mexico. The ideal candidate is passionate about technology and customer support, with strong troubleshooting skills and experience in a technical support role
Job Summary
The company is a global leader in cybersecurity dedicated to stopping breaches with an AI-native platform.
The role involves taking ownership of customer issues, identifying root causes, and ensuring expedient resolution.
Employees receive market-leading compensation, comprehensive wellness programs, and professional development opportunities.
Matching Summary
Match Score: 85
CrowdStrike UK is seeking a Technical Support Engineer to join their remote team in Mexico. The ideal candidate is passionate about technology and customer support, with strong troubleshooting skills and experience in a technical support role.
Salary
Market leader in compensation and equity awards; Comprehensive physical and mental wellness programs; Competitive vacation and holidays
Skills & Requirements
Must-have
3+ years customer support experience
Windows environment troubleshooting
Root cause identification skills
Nice-to-have
Kernel level security solutions
Hybrid environments experience
Linux troubleshooting experience
Key Requirements
3+ years technical support or system administration