GE HealthCare is seeking a Senior Associate for Digital Service Operations, responsible for remote installation and support of imaging digital solutions. The role emphasizes technical expertise and customer engagement to ensure high-quality service delivery
Job Summary
This role leads the technical aspects of remote installation and ongoing support for GE HealthCare's Imaging Digital Solutions portfolio across the US and Canada.
The position requires strong collaboration with Project Managers, onsite customers, and engineering teams to ensure a world-class customer experience.
Candidates will drive timely resolution of technical issues and provide feedback to improve installation processes and product documentation.
Matching Summary
Match Score: 85
GE HealthCare is seeking a Senior Associate for Digital Service Operations, responsible for remote installation and support of imaging digital solutions. The role emphasizes technical expertise and customer engagement to ensure high-quality service delivery.
Salary
Base: $91,600.00-$137,400.00 Annual; Bonus/Equity: Performance based incentive compensation available; Benefits: Medical, dental, vision, 401(k), paid time off
Skills & Requirements
Must-have
5 years medical IT installation experience
VMware vSphere expert certification
SQL query building and database design
HL7 DICOM EMR knowledge
Windows Server and Linux OS management
Nice-to-have
Siebel Americas CRM experience
GEHC Global Service Process familiarity
PACS and RIS hospital system knowledge
Diagnostic imaging modality workflows
MBA or MS in Engineering degree
Key Requirements
Bachelor's degree in Electronics, CS, IT, Biomedical or equivalent experience
5 years experience installing/upgrading software in Medical IT space
Legal authorization to work in the United States
No visa sponsorship provided for this opening
Work Rights
Must be legally authorized to work in the United States