Senior It Business Analyst - Field Operations

Johnson Controls OpenBlue

Multiple Locations
**
Requirements gathering and documentation
Salesforce and service field operations
Agile methodology
** Johnson Controls OpenBlue is seeking a Senior IT Business Analyst for Field Operations to enhance processes through technology and bridge business and IT objectives. The role requires strong analytical skills, experience with Salesforce and ServiceMax, and collaboration with various stakeholders to deliver effective solutions. **

Job Summary

  • Bridge Business and IT objectives, identify opportunities to enhance processes through technology, and help define and deliver capabilities across the organization.
  • Collaborate with business partners, IT Business Leads, and architects to define and document user stories, current/to‑be business processes, and functional requirements.
  • Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market.

Matching Summary

Match Score: 75

** Johnson Controls OpenBlue is seeking a Senior IT Business Analyst for Field Operations to enhance processes through technology and bridge business and IT objectives. The role requires strong analytical skills, experience with Salesforce and ServiceMax, and collaboration with various stakeholders to deliver effective solutions. **

Skills & Requirements

Must-have

  • requirements gathering and documentation
  • Salesforce and Service Field Operations
  • Agile methodology
  • SDLC and Project Management
  • cross-functional technical projects

Nice-to-have

  • product-mindset approach
  • German language skills
  • collaboration and relationship-building
  • innovative and proactive thinking

Key Requirements

  • 5+ years as Business Analyst
  • Experience with Salesforce
  • Experience with Service Field Operations
  • Agile methodology knowledge
  • SDLC/Project Management knowledge

Work Rights

Not specified

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