Manager, Customer Experience

INGRAM MICRO

Base: usd $78,000.00 - $124,800.00 py; bonus/equit...
Sales enablement experience
Coaching and developing associates
Operational workflow optimization
The role focuses on managing revenue enablement functions to ensure an outstanding customer experience and enhance operational performance

Job Summary

  • The role focuses on managing revenue enablement functions to ensure an outstanding customer experience and enhance operational performance.
  • Candidates must provide second-level escalation support for process issues while coaching team members to build confidence and effectiveness.
  • Ingram Micro offers competitive base pay ranging from $78,000 to $124,800 along with comprehensive benefits including healthcare and 401(k) matching.

Matching Summary

The role focuses on managing revenue enablement functions to ensure an outstanding customer experience and enhance operational performance.

Salary

Base: USD $78,000.00 - $124,800.00 per year; Bonus/Equity: Eligible for merit increases, annual bonus, sales incentives, and long-term incentives; Benefits: Healthcare, paid time off, parental leave, 401(k) plan match, disability coverage, life insurance, and wellbeing benefits.

Skills & Requirements

Must-have

  • Sales enablement experience
  • Coaching and developing associates
  • Operational workflow optimization
  • Revenue enablement strategy
  • Team leadership and supervision

Nice-to-have

  • High performance culture mindset
  • Strategic planning vision
  • Strong verbal and written communication
  • Ability to present technical terms
  • Multi-tasking in rapid change

Key Requirements

  • Minimum 5 years functional experience
  • Minimum 4 years position specific experience
  • Minimum 2 years supervisory or 4 years leadership experience
  • Bachelor's degree preferred or equivalent experience

Work Rights

Not specified

Tailored Resume

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