Patient Service Representative (psr) - Cancer Care

Advocate Aurora Health

Milwaukee, WI, US
Pyy range $19.80 - $29.70; benefits: yes; incentiv...
Patient registration and scheduling
Insurance verification and co-pay collection
Answering phones and screening calls
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, and collects payments.
  • Schedules patient appointments, coordinates cancellations, and provides accurate information regarding test preparations and protocols.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Pay Range $19.80 - $29.70; Benefits: Yes; Incentive pay: Opportunity for annual increases based on performance

Skills & Requirements

Must-have

  • patient registration and scheduling
  • insurance verification and co-pay collection
  • answering phones and screening calls
  • patient flow monitoring
  • basic medical terms understanding

Nice-to-have

  • excellent communication and interpersonal skills
  • ability to work in fast-paced environment
  • strong attention to detail and accuracy
  • resource to other staff

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • patient scheduling experience
  • patient registration experience
  • medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter