Retention Field Representative - Mandarin

Centene

Brooklyn, NY, US
Base: $23.23 - $39.61 ph; bonus/equity: not specif...
Hybrid
Mandarin fluency required
Field outreach and home visits
Telephonic outreach
The Field Retention Representative is responsible for retaining current membership in an assigned territory and must meet the daily production metrics designed to achieve higher membership retention

Job Summary

  • The Field Retention Representative is responsible for retaining current membership in an assigned territory and must meet the daily production metrics designed to achieve higher membership retention.
  • Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
  • Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

Matching Summary

The Field Retention Representative is responsible for retaining current membership in an assigned territory and must meet the daily production metrics designed to achieve higher membership retention.

Salary

Base: $23.23 - $39.61 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Mandarin fluency required
  • Field outreach and home visits
  • Telephonic outreach
  • Community event assistance
  • Needs-based analysis
  • Document all interactions

Nice-to-have

  • Passion for members
  • Modify delivery skills
  • Assist and train others

Key Requirements

  • High School Diploma or GED
  • Minimum 1 year healthcare experience
  • Minimum 1 year customer service/sales
  • Authorized to work in U.S. without sponsorship
  • Pass required tests with minimum 85%

Work Rights

Authorized to work in U.S. without sponsorship

Tailored Resume

Cover Letter