Customer Success Manager, Capital Iq Solutions, Asean
S&P Global Market Intelligence
Singapore, Singapore
Customer journey management
Client relationship management
Product adoption and usage growth
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence
Job Summary
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.
We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services.
Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.
Matching Summary
Your interactions with the client will reaffirm and strengthen the organization’s relationship with existing accounts and their decision to work with S&P Market Intelligence.
Skills & Requirements
Must-have
Customer journey management
Client relationship management
Product adoption and usage growth
Data-driven customer experience
Client education and awareness
Nice-to-have
Proactive and creative initiatives
Continuous service improvement
Consultative sales experience
Adaptability in dynamic environments
Curiosity and collaborative spirit
Key Requirements
Bachelor's degree required
1-3 years work experience preferred
Financial services industry experience preferred
Sales/account management role experience preferred