24/7 intelligence & communications center operations
Intelligence collection and analysis
Stakeholder collaboration
Lead and manage daily operations of the 24/7 Intelligence & Communications Center, ensuring continuous coverage, operational readiness, and service excellence
Job Summary
Lead and manage daily operations of the 24/7 Intelligence & Communications Center, ensuring continuous coverage, operational readiness, and service excellence.
Collect, analyze, and assess security- and safety-related intelligence from internal sources, external partners, vendors, and open-source platforms.
Partner closely with internal stakeholders, other Disney security operations centers, and external agencies including law enforcement and government bodies.
Matching Summary
Lead and manage daily operations of the 24/7 Intelligence & Communications Center, ensuring continuous coverage, operational readiness, and service excellence.
Skills & Requirements
Must-have
24/7 Intelligence & Communications Center operations
Intelligence collection and analysis
Stakeholder collaboration
Technology evaluation and implementation
Team training and development
Nice-to-have
Proactive evaluation of technologies
Support crisis management
Maintain high professional standards
Key Requirements
University degree required
Minimum 10 years of experience in security
Experience managing large teams (50+ headcount) is an advantage
Bilingual or trilingual proficiency in English, Cantonese, and Putonghua