Senior Manager, It Service Management

Integer

**
Itil best practices
Incident management
Change management
** Integer is seeking a Senior Manager of IT Service Management with extensive experience in IT governance and service management, particularly focused on ITIL practices. The ideal candidate should have a strong background in Incident, Change, and Problem Management, along with skills in SOX compliance and a commitment to continuous improvement. **

Job Summary

  • Integer creates a culture that embraces uniqueness and positions the company for long-term success.
  • The Senior Manager will oversee ITSM governance and ensure consistent application of ITIL processes.
  • The role includes leading audit readiness and partnering with various teams for improvements.

Matching Summary

Match Score: 75

** Integer is seeking a Senior Manager of IT Service Management with extensive experience in IT governance and service management, particularly focused on ITIL practices. The ideal candidate should have a strong background in Incident, Change, and Problem Management, along with skills in SOX compliance and a commitment to continuous improvement. **

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • Executive communication skills
  • Continuous improvement mindset
  • Collaboration and inclusion culture

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter