Associate Director Of Events & Guest Services

University of Arkansas, Fayetteville

Fayetteville, AR, USA
Base: $67,909; bonus/equity: not specified; benefi...
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Bachelor's degree in hospitality or related field
Four years of event management experience
Two years of staff supervision experience
** The University of Arkansas is seeking an Associate Director of Events & Guest Services to lead event operations at the Arkansas Union. This role involves strategic oversight of event coordination, guest services, and staff management, ensuring exceptional service delivery in a vibrant campus environment. **

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing while managing a large, high-volume service team to ensure exceptional service delivery.
  • The University offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking an Associate Director of Events & Guest Services to lead event operations at the Arkansas Union. This role involves strategic oversight of event coordination, guest services, and staff management, ensuring exceptional service delivery in a vibrant campus environment. **

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability, tuition waivers, 5-10% retirement contribution

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years of staff supervision experience
  • Experience with EMS, Mazévo, or 25Live systems
  • Knowledge of risk management and emergency procedures

Nice-to-have

  • Master's degree in higher education or project management
  • Experience in university or student union settings
  • Hands-on AV/production services knowledge
  • Customer service training background
  • Collaborative stakeholder engagement skills

Key Requirements

  • Bachelor's degree required
  • 4+ years progressively responsible experience
  • 2+ years supervision experience
  • Proficiency in event management systems
  • Proof of legal authority to work in US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter