Breakdown Response Agent

SIXT Van & Truck

Manchester, United Kingdom
Attractive base salary; performance-based bonus; u...
On-site
Experience in reactive coordination
Strong telephone communication skills
Ability to manage multiple live incidents
The Breakdown Response Agent acts as the primary point of contact for drivers experiencing vehicle breakdowns during operational hours

Job Summary

  • The Breakdown Response Agent acts as the primary point of contact for drivers experiencing vehicle breakdowns during operational hours.
  • Responsibilities include coordinating rapid responses through repair networks, arranging vehicle recovery, and sourcing temporary replacement vehicles.
  • The company offers a competitive reward package including an attractive base salary, performance-based bonus, and up to 22 days' holiday.

Matching Summary

The Breakdown Response Agent acts as the primary point of contact for drivers experiencing vehicle breakdowns during operational hours.

Salary

Attractive base salary; Performance-based bonus; Up to 22 days' holiday plus pension scheme

Skills & Requirements

Must-have

  • Experience in reactive coordination
  • Strong telephone communication skills
  • Ability to manage multiple live incidents
  • Comfortable with computer systems and databases

Nice-to-have

  • Calmness under pressure
  • Background in fleet or roadside assistance
  • Automotive environment experience
  • Logistics role background

Key Requirements

  • Experience in reactive coordination
  • Customer service or logistics roles
  • Fleet or automotive environment experience

Work Rights

Not specified

Tailored Resume

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