Executive Escalations Manager

rippling

Remote, , US
Base: competitive salary aligned to location; bonu...
Remote
Executive communication skills
Customer-facing operations experience
Cross-functional project management
Rippling provides a unified platform to manage HR, IT, and Finance systems across the employee lifecycle

Job Summary

  • Rippling provides a unified platform to manage HR, IT, and Finance systems across the employee lifecycle.
  • The Executive Escalations Manager will own end-to-end management of executive escalations and act as a liaison for the Executive team.
  • This role offers a competitive salary, benefits, and equity, and supports remote work within the PST time zone.

Matching Summary

Rippling provides a unified platform to manage HR, IT, and Finance systems across the employee lifecycle.

Salary

Base: Competitive salary aligned to location; Bonus/Equity: Equity included; Benefits: Benefits package provided

Skills & Requirements

Must-have

  • Executive communication skills
  • Customer-facing operations experience
  • Cross-functional project management
  • Root cause analysis and process improvement
  • Strong written and verbal communication
  • Ability to influence without authority

Nice-to-have

  • Experience in fast-growth startup
  • Bias for action and ownership
  • Collaborative high-performance team player
  • Ability to handle high-stress situations
  • Quick learner in fast-paced environment

Key Requirements

  • 3-5 years customer-facing generalist experience
  • 1-2 years startup experience preferred
  • Executive and client-facing communication skills
  • Ability to work remotely within PST time zone

Work Rights

Not specified

Tailored Resume

Cover Letter