Head Of Agency London

282

London, United Kingdom
8+ years operations experience
Wholesale banking client knowledge
End-to-end lending value chain expertise
The role is accountable for the effective execution of the Agent role for EMEA lending activities within a robust control environment

Job Summary

  • The role is accountable for the effective execution of the Agent role for EMEA lending activities within a robust control environment.
  • Leadership involves fostering a collaborative, high-performance culture while ensuring full adherence to ING policies and UK regulatory expectations.
  • The position requires proactive risk management, driving a digital mindset, and overseeing service management for sourced third-party services.

Matching Summary

The role is accountable for the effective execution of the Agent role for EMEA lending activities within a robust control environment.

Skills & Requirements

Must-have

  • 8+ years Operations experience
  • Wholesale Banking client knowledge
  • End-to-end Lending value chain expertise
  • Risk management and RCSA execution
  • Regulatory compliance adherence

Nice-to-have

  • Data-driven continuous improvement mindset
  • Stakeholder engagement and relationship building
  • Digital transformation leadership
  • High-performing team development
  • Client experience optimization via NPS

Key Requirements

  • Minimum 8 years proven track record in Operations
  • Deep knowledge of Wholesale Banking clients and products
  • Experience executing as an Agent through the lending cycle
  • Proven ability to steer teams on output and data
  • Excellent level of English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter