Hr Service Centre, Analyst

Mitsubishi UFJ Financial Group

London, United Kingdom
Hr case management with sla-driven handling
Workday hcm data changes and transaction processing
Employee lifecycle process management
This role offers the opportunity to be at the heart of a world-class financial institution, directly impacting employee experience and operational efficiency

Job Summary

  • This role offers the opportunity to be at the heart of a world-class financial institution, directly impacting employee experience and operational efficiency.
  • MUFG fosters an environment valuing collaboration, professional development, and inclusive practices, providing flexible working and ongoing training.
  • The company is committed to standardising processes to improve operational efficiency and enhance job satisfaction by reducing complexity.

Matching Summary

This role offers the opportunity to be at the heart of a world-class financial institution, directly impacting employee experience and operational efficiency.

Skills & Requirements

Must-have

  • HR case management with SLA-driven handling
  • Workday HCM data changes and transaction processing
  • Employee lifecycle process management
  • Tier 1.5 HR support
  • Escalation management in global models
  • Accurate case documentation and records handling

Nice-to-have

  • Client-centric approach
  • Self-service enablement knowledge
  • Coaching and capability building
  • Excellent communication skills
  • Results driven mindset
  • Strong prioritisation abilities
  • Calm approach under pressure

Key Requirements

  • Experience as an HR Administrator
  • Preferred experience in finance industry global organisation
  • Proficiency in Workday HCM
  • Ability to apply SOPs and conduct information checks
  • Experience handling escalations and complaints
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter