Warranty Service Rep Ii Mhw

152

Base: $22.29 - $31.35; bonus/equity: not specified...
**
Excellent verbal and written english skills
2-5 years customer service experience
Ability to work cross-functionally
** Mountain Hardwear is seeking a Warranty Service Representative to provide exceptional customer service and support for warranty issues related to outdoor gear. The ideal candidate will have experience in customer service, particularly in the outdoor industry, and a strong commitment to quality and customer satisfaction. **

Job Summary

  • The role serves as the first point of contact for customers seeking support with their gear, resolving warranty issues with empathy and expertise.
  • Candidates must communicate effectively via phone and email while collaborating with internal teams to prioritize urgent customer needs.
  • Columbia Sportswear offers a comprehensive benefits package including medical, dental, vision, 401k match, and extensive wellness programs.

Matching Summary

Match Score: 75

** Mountain Hardwear is seeking a Warranty Service Representative to provide exceptional customer service and support for warranty issues related to outdoor gear. The ideal candidate will have experience in customer service, particularly in the outdoor industry, and a strong commitment to quality and customer satisfaction. **

Salary

Base: $22.29 - $31.35; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k match, EAP, time off

Skills & Requirements

Must-have

  • Excellent verbal and written English skills
  • 2-5 years customer service experience
  • Ability to work cross-functionally

Nice-to-have

  • Experience in the outdoor industry
  • Technical training background
  • Empathy and solution-oriented mindset

Key Requirements

  • High school diploma or equivalent
  • 2-5 years of relevant experience
  • Comfortable working with diverse backgrounds

Work Rights

Not specified

Tailored Resume

Cover Letter