Vip Associate Account Manager

Fanatics Sportsbook

Philadelphia, PA, United States
Base: $60,000 - $75,000 usd; bonus/equity: not spe...
On-site
Personalized luxury hospitality experiences
Vip customer portfolio ownership
Strong communication and emotional intelligence
The role focuses on cultivating and growing relationships with high-value VIP customers through personalized service and attention to detail

Job Summary

  • The role focuses on cultivating and growing relationships with high-value VIP customers through personalized service and attention to detail.
  • Candidates will drive engagement with the Fanatics ONE loyalty program while collaborating across departments like Trading, Marketing, and Events.
  • The position requires a commitment to exceeding expectations and upholding responsible gaming policies at all times.

Matching Summary

The role focuses on cultivating and growing relationships with high-value VIP customers through personalized service and attention to detail.

Salary

Base: $60,000 - $75,000 USD; Bonus/Equity: Not specified; Benefits: Full-time employment benefits available

Skills & Requirements

Must-have

  • Personalized luxury hospitality experiences
  • VIP customer portfolio ownership
  • Strong communication and emotional intelligence
  • Proactive research on customer preferences
  • Adherence to responsible gaming policies

Nice-to-have

  • Deep interest in sports and events culture
  • Entrepreneurial mindset in fast-paced environments
  • Familiarity with Salesforce or Tableau tools
  • Knowledge of online gaming industry
  • Experience in private wealth management

Key Requirements

  • 0-2 years experience in hospitality, sales, or relationship management
  • Legal residence in a state where online sports betting is legalized
  • Willingness to travel up to 25% for events
  • Ability to work flexible hours including evenings and weekends

Work Rights

Legal residence in a state where online sports betting is legalized or willingness to relocate

Tailored Resume

Cover Letter