Operations Manager

EōS Fitness

Glendale, AZ, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Supervising staff including front desk and janitorial
The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for member information

Job Summary

  • The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for member information.
  • This role involves hiring, training, and supervising staff while ensuring high-quality customer service and resolving member concerns promptly.
  • Employees enjoy benefits including free membership for themselves and a family member, competitive pay with vacation and holiday pay, and 401(k) matching.

Matching Summary

The Operations Manager is responsible for leading the Service team to create a fun atmosphere and serve as the hub for member information.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) match

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Supervising staff including front desk and janitorial
  • Ensuring health and safety compliance
  • Monitoring revenue goals and retail inventory

Nice-to-have

  • Prior experience in fitness industry
  • Embracing core values of optimism and teamwork
  • Strong relationship building skills
  • Adaptable to evolving gym needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs
  • Excellent MS Office skills

Work Rights

Not specified

Tailored Resume

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