Customer Experience Manager - Dan Murphy's Tuggeranong

BWS

Greenway, Australia
Not specified; not specified; benefits: exclusive ...
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Proven people leadership experience
Ability to motivate and develop teams
Strong operational management skills
** BWS is seeking a Customer Experience Manager for its Dan Murphy's location in Tuggeranong, Australia. The role focuses on leading a team to deliver exceptional customer service while promoting community engagement and team development. **

Job Summary

  • The role involves motivating and leading a team to deliver world-class customer experiences that promote loyalty and revenue growth.
  • Candidates are expected to build a culture centered on understanding the community and utilizing customer feedback as a pillar in decision-making.
  • Employees receive exclusive discounts across Dan Murphy's, BWS, ALH pubs, Woolworths, and Big W, along with comprehensive wellbeing support.

Matching Summary

Match Score: 75

** BWS is seeking a Customer Experience Manager for its Dan Murphy's location in Tuggeranong, Australia. The role focuses on leading a team to deliver exceptional customer service while promoting community engagement and team development. **

Salary

Not specified; Not specified; Benefits: Exclusive discount card, Employee Assistance Program, Career growth opportunities

Skills & Requirements

Must-have

  • Proven people leadership experience
  • Ability to motivate and develop teams
  • Strong operational management skills
  • Customer-centric decision making
  • Experience in fast-paced retail environments

Nice-to-have

  • Entrepreneurial spirit and initiative
  • Passion for community engagement
  • Authentic and collaborative communication style
  • Forward-thinking approach to problem solving
  • Commitment to diversity and inclusion

Key Requirements

  • Functional screening assessment completion
  • Prior experience in retail management or leadership
  • Availability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter