Provide essential commercial and administrative support across our portfolio of workplace management contracts, ensuring seamless service delivery and outstanding client satisfaction
Job Summary
Provide essential commercial and administrative support across our portfolio of workplace management contracts, ensuring seamless service delivery and outstanding client satisfaction.
Administer all financial and commercial aspects of workplace management contracts and assist in the production of supporting financial information for client reporting and internal review.
Maintain and update both manual and computer records relating to facilities and workplace services under JLL's management and prepare and issue predefined reports.
Matching Summary
Provide essential commercial and administrative support across our portfolio of workplace management contracts, ensuring seamless service delivery and outstanding client satisfaction.
Skills & Requirements
Must-have
Contract administration service
Financial and commercial aspects
Client reporting and internal review
Facilities and workplace services
Performance metrics and service delivery KPIs
Quality management system documentation
Subcontractor administration and coordination
Nice-to-have
Seamless service delivery
Outstanding client satisfaction
Meaningful careers
Place where they belong
Meaningful connections between candidates
Key Requirements
Proficient IT skills including MS Word, MS Excel, and MS PowerPoint
Working towards, or have gained, a recognised finance qualification (preferably AAT)
Excellent knowledge and use of Microsoft Excel
Previous administration experience, ideally within facilities management or workplace services
Excellent computer and IT competencies, including experience with workplace management systems (CAFM/IWMS platforms desirable)
Good knowledge of ISO9001 principles
Ability to prioritise workload and manage several tasks concurrently