En - Reservations Agent

Hotel Chadstone Melbourne MGallery

Kuala Lumpur, Malaysia
On-site
Manage reservations via phone, email, online
Communicate with guests prior to arrival
Maximize revenue through up-selling
Join a hotel that is a member of the Accor network, offering opportunities for development and advancement

Job Summary

  • Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.
  • As a Reservations Agent, you will be the beginning of an exceptional guest experience, making guests feel welcome.
  • Embody the vision of responsible hospitality, contributing to a positive and memorable impact for customers, colleagues, and the planet.

Matching Summary

Join a hotel that is a member of the Accor network, offering opportunities for development and advancement.

Skills & Requirements

Must-have

  • Manage reservations via phone, email, online
  • Communicate with guests prior to arrival
  • Maximize revenue through up-selling
  • Handle room reservation requests
  • Maintain accurate system data

Nice-to-have

  • Guest focused personality
  • Friendly and engaging service
  • Responsible hospitality embodiment
  • Additional languages are a plus

Key Requirements

  • Prior experience working with Opera or related system
  • Strong interpersonal and problem solving abilities
  • Fluency in English

Work Rights

Not specified

Tailored Resume

Cover Letter