Base: $32.00-$42.68 ph; bonus/equity: not specifie...
Patient advocacy in healthcare setting
Data analysis for patient experience trends
Collaboration with caregivers and departments
The Patient Experience Representative influences systems, processes, and behaviors to cultivate positive experiences across the continuum of care
Job Summary
The Patient Experience Representative influences systems, processes, and behaviors to cultivate positive experiences across the continuum of care.
This role involves advocating proactively and empathetically for patients and their representatives while collaborating with caregivers to improve patient and community perception.
The position offers a pay range of $32.00 to $42.68 per hour and sometimes requires travel.
Matching Summary
The Patient Experience Representative influences systems, processes, and behaviors to cultivate positive experiences across the continuum of care.
Salary
Base: $32.00-$42.68 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Patient advocacy in healthcare setting
Data analysis for patient experience trends
Collaboration with caregivers and departments
Managing patient concerns and compliance
Participation in patient advocacy committees
Nice-to-have
Support organizational learning
Guide new caregivers on service recovery
Innovate Patient Family Advisory Council
Key Requirements
Minimum 3 years healthcare experience
Certified Patient Experience Professional (CPXP) required or within 3.5 years
Associate degree preferred or 5 years advocacy experience
Registered Nurse or healthcare licensure preferred