Home Care Intake Coordinator

Mercy Health

Hughesdale, Victoria, Australia
Base: $43 ph; bonus/equity: not specified; benefit...
Support at home knowledge
Home care package knowledge
Valid driver’s licence
You will play a vital role in helping individuals access the care they need, blending customer service, sales, and coordination skills to ensure a seamless intake process for our home care services

Job Summary

  • You will play a vital role in helping individuals access the care they need, blending customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
  • Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people, continuing to offer more services and deeper care than ever before.
  • Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Matching Summary

You will play a vital role in helping individuals access the care they need, blending customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.

Salary

Base: $43 per hour; Bonus/Equity: Not specified; Benefits: salary packaging benefits

Skills & Requirements

Must-have

  • Support at Home knowledge
  • Home Care Package knowledge
  • valid driver’s licence
  • Microsoft Office proficiency
  • Client Management Systems proficiency
  • Dynamics CRM
  • The Lookout Way
  • My Aged Care Portal

Nice-to-have

  • resilient and compassionate
  • solutions-focused approach
  • cultivate warm relationships
  • unstoppable drive to win business
  • person-centred care planning

Key Requirements

  • Knowledge of Support at Home and/or Home Care Package programs
  • Valid driver’s licence

Work Rights

Not specified

Tailored Resume

Cover Letter