The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships
Job Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships.
The Client Manager will oversee a specific client base, develop and maintain excellent client relationships, and ensure contractual obligations are met.
This role involves planning and deploying ticketing strategies, working closely with internal departments, and developing marketing initiatives to maximize ticket sales.
Matching Summary
The Support and Operations team is responsible for delivering exceptional ticketing service to clients through effective management of client requirements and fostering strong client relationships.
Skills & Requirements
Must-have
client relationship management
ticketing systems knowledge
event planning and execution
customer service excellence
strong communication skills
IT literacy essential
Nice-to-have
proactive focus
creative problem solving
team collaboration
acting with integrity
passion for live entertainment
Key Requirements
12-month fixed term contract
Must be able to travel to office minimum 3 days a week