Customer Experience Representative - Albany International Airport
Alamo Rent A Car
Albany, NY, US
Base: $18.50 ph; bonus/equity: not specified; bene...
Remote
Professional customer greeting
Rental terms communication
Vehicle condition assessment
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo brands as the largest privately owned automotive rental company in North America
Job Summary
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo brands as the largest privately owned automotive rental company in North America.
The role involves providing superior customer service by explaining rental terms, offering protection products, and assisting with vehicle rentals and returns at Albany International Airport.
Employees receive competitive benefits including health insurance, a 401k with matching profit sharing, paid time off, and employee rental car discounts.
Matching Summary
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo brands as the largest privately owned automotive rental company in North America.
Salary
Base: $18.50 per hour; Bonus/Equity: Not specified; Benefits: Paid time off, 401k with matching, Health/Dental/Vision/Life Insurance
Skills & Requirements
Must-have
Professional customer greeting
Rental terms communication
Vehicle condition assessment
Reservation call handling
English language proficiency
Nice-to-have
Friendly and efficient demeanor
Sales technique application
Local area knowledge
Self-assessment for improvement
Reliable attendance record
Key Requirements
Minimum two years college experience OR two years customer service experience
Valid unrestricted US driver's license required
Must be authorized to work in the United States without sponsorship