Knowledge of collective providence and health expenses
Management of team planning and schedules
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Marsh & McLennan Companies Inc is seeking a Team Manager for their Mercer division, responsible for overseeing a team of client relationship advisors or managers while ensuring operational quality and contractual compliance. The ideal candidate should have 3-5 years of experience in a similar role, strong knowledge of collective insurance, and excellent leadership skills.
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Job Summary
The role involves leading a team of client advisors or managers while ensuring operational excellence and adherence to contractual commitments.
Candidates are expected to manage team performance, handle complex dossiers, and ensure high-quality client relationships across omnichannel interactions.
Mercer offers a dynamic culture with opportunities for professional development, hybrid work flexibility requiring at least three days onsite per week.
Matching Summary
Match Score: 75
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Marsh & McLennan Companies Inc is seeking a Team Manager for their Mercer division, responsible for overseeing a team of client relationship advisors or managers while ensuring operational quality and contractual compliance. The ideal candidate should have 3-5 years of experience in a similar role, strong knowledge of collective insurance, and excellent leadership skills.
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Skills & Requirements
Must-have
3 to 5 years experience in same domain
Knowledge of collective providence and health expenses
Management of team planning and schedules
Quality control and procedure validation
Client complaint resolution and reporting
Nice-to-have
Proactivity and reactivity
Strong communication skills
Pedagogical methods for training
Hybrid work environment adaptability
Diverse and inclusive culture fit
Key Requirements
Bac +2/3 degree (BTS, DUT, Licence) or equivalent
3 to 5 years of relevant industry experience
Knowledge of legal specifics regarding providence and health contracts