Remote Service Engineer

Agilent

Kuala Lumpur, Malaysia
Fully remote
Remote diagnostic capabilities
Troubleshooting hardware and software
Customer service skills
The role involves providing remote technical support to customers and field personnel. You will learn to troubleshoot hardware and software issues and eventually engage in fieldwork. The position offers opportunities for professional growth and potential revenue generation through customer interactions

Job Summary

  • The role involves providing remote technical support to customers and field personnel. You will learn to troubleshoot hardware and software issues and eventually engage in fieldwork. The position offers opportunities for professional growth and potential revenue generation through customer interactions.

Matching Summary

The role involves providing remote technical support to customers and field personnel. You will learn to troubleshoot hardware and software issues and eventually engage in fieldwork. The position offers opportunities for professional growth and potential revenue generation through customer interactions.

Skills & Requirements

Must-have

  • remote diagnostic capabilities
  • troubleshooting hardware and software
  • customer service skills

Nice-to-have

  • experience with Gas Chromatography/Mass Spectrometry
  • enjoys traveling to visit customers
  • proactive preventive actions

Key Requirements

  • Bachelor's or Master's Degree in relevant fields
  • 1-2+ years relevant experience
  • clear verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter